Immediately called the dealer and was told "Never heard of that before but if it happens again bring the car to service dept. I pulled off of the parkway to turn off the car and restart it. My display also went black and had a very loud beeping sound that could not be turned off. Leave your comments below, share the article with friends and tweet it out to your followers!įollow more Subaru news on Facebook, Twitter and Instagram You can go here to check on any current Subaru recalls for your vehicle. The lawsuit also says new TSBs are supposed to be sent in July 2019 to correct the problem because the past updates have failed to work on the 2018 Subaru Outback, 2018 Crosstrek, 2017-2018 Impreza, 2018 Legacy, and 2018 BRZ.
2007 subaru navigation system problems software#
The lawsuit alleges there are 10 problems with Starlink including the backup camera freezing/or shutdowns, loss of audio functions, complete system lockup, display shutoff, inability to shut radio/audio off or turn high volume level down when backing up, radio comes on at high volume when the car is turned on, smartphone favorites aren’t saved, audio/radio functioning is erratic, touchscreen controls are unresponsive, and Bluetooth connectivity issues.Įven though Subaru has issued at least two Starlink software updates to fix the head units, the lawsuit claims some customers weren't helped much by the updates or by technical service bulletins (TSBs) issued by Subaru to dealerships. After multiple trips to the Subaru dealer, and having the head unit replaced, his problem was still not fixed. Udeen claims the screen went blank multiple times and continued to get worse until the head unit failed in April 2018. Llewellyn Mathews, says shortly after he leased his new 2018 Subaru Outback, he began experiencing problems with the Starlink system. The plaintiff, Chad Udeen, from Tennessee, represented by Chimicles & Tikellis, and J. The technology also includes the screen for the backup camera, controls for the radio and audio system.Īccording to a report from, the new lawsuit alleges the Subaru Starlink infotainment systems “freeze and malfunction because the head units fail, and updates offered by the automaker have allegedly failed to fix the systems.” The Starlink systems consist of Harman Gen 3 audio and navigation head units, and the lawsuit alleges it's the head units that create safety concerns for Subaru drivers.
2007 subaru navigation system problems driver#
A driver can use the Starlink system with Android Auto, Apple CarPlay and Bluetooth. Subaru’s Starlink offers a suite of onboard technology bringing multimedia content with smartphone connectivity, navigation, and extra safety to Subaru vehicles. This one involves their Subaru Starlink infotainment system in the 2018 Subaru Outback, 2018 Crosstrek, 2017-2018 Impreza, 2018 Legacy, and 2018 BRZ.
Subaru gets slapped with another lawsuit and this one doesn’t involve the Subaru Boxer engine.
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